Then you listen to this.

　　Instructions:Conversation One, questions 11 to 14.

　　Look at the form below. You will hear a man calling to place an order.

　　Man: I’d like to make an order please.

　　Woman: Certainly, sir. Could you give me your name, please?

　　Man: Yes, it’s Ken Saunders.

　　Woman: How do you spell Saunders, please?

　　Man: S-A-U-N-D-E-R-S. Saunders.

　　Woman: And the name of your company is ...?

　　Man: Greenlight Communications, 201 Hall Road, Manchester.

　　Woman: What was the name of the road again?

　　Man: Hall, H-A-L-L.

　　Woman: And could I take a telephone number and fax number?

　　Man: Telephone 064 313 988, fax 064 318 006.

　　Woman: Thank you very much. Now can I take your order?

　　Man: It’s for some computer desks. They’re model 00519 in your catalogue.

　　Woman: And how many did you want to order?

　　Man: Six

　　Woman: Right. The computer desks are ￡800 each, so that will be a total of ￡4,800 for six, plus ￡50 transportation charges. That makes a total of ￡4,850. As soon as we receive your cheque or bank draft, we’ll despatch

　　them to you. Delivery usually takes between 2 and 3 weeks.

　　Man: Good. I’ll post it to you today.

　　The correct answers are: 11 Saunders

　　12 064 318 006

　　13 computer desk(s)

　　14 6

　　Listening Part 3 Understanding short extracts (10 questions)

　　You listen to some short recordings (about 20 seconds long) and try to understand what they are talking about, or who is talking or what they are trying to say in each one.

　　Example: You look at this on the question paper.

　　● You will hear five people answer the question ‘What do you like about your work?’

　　● As you listen to each one, decide what the person likes.